Last updated: 14 January 2026

Shrella (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://www.shrella.in.

By using our website, you agree to the terms of this Privacy Policy.


Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details

Note: Payment information is processed securely through trusted third-party payment gateways. Shrella does not store or have access to your card or banking details.


Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions
  • Cookies and similar tracking technologies

This information helps us improve website performance and user experience.


How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and customer support
  • Improve our website and services
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

We collect only the information necessary for these purposes.


Cookies

Our website uses cookies to:

  • Enable essential website functionality
  • Analyze traffic and user behavior
  • Improve performance and usability

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.


Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Payment gateways
  • Shipping and logistics partners
  • Website and analytics service providers
  • Legal authorities when required by law

All third parties are obligated to protect your data.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no online transmission is completely secure.


Your Rights

You have the right to:

  • Access your personal information
  • Request correction or updates
  • Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us at info@shrella.in.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.


Legal Compliance

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on the website.


Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

📧 Email: info@shrella.in